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Web based email:
In order to use
your web based email to send and receive emails you must
have your domain name working. Check your website first
and see if its online. If it is not online this is
probably the problem
Click Here to find out why your website is not
online.
If your domain
name is working then here is how web based email works.
To access your
email on the web simply login to your Cpanel and click
the mail icon. You received a link to access your Cpanel
control panel when you ordered hosting. You may also
visit
http://yourdomain.com:2082 replacing
yourdomain.com with your actual domain name. Click the
mail icon and you will see your options to add or remove
email accounts. Set the quota of your email account to
decide how much web space you want to commit to it.
After creating the email accounts just click on manage
accounts and then choose which email you would like to
use and click Read Webmail. You will then be given a
choice of three great mail clients. Pick your favorite
one to use when you access your email on the web.
Your server gives
you multiple options to access your email accounts
directly from a web browser.
Horde Mail
Squirrelmail
Email
not sending: If your web based email seems to have
trouble sending email please test it on a couple of
different email accounts. Many email providers now have
anti spam measures in tact which can cause your email to
bounce or end up in a spam box or trash box. Also
sometimes email can take minutes to arrive at
destination address. Check to make sure your sending
issue is real by doing multiple send tests. If problem
persists please contact us using the form below.
Email
not receiving:
If your unable to receive email sent
to your email account please check and make sure your
domain name / website is online. Then check your spam
box or trash box for the lost email. It may have been
mistaken as spam. Also check your quota for your email
account to make sure its not full. If your quota is full
make your quota larger. A full email box will not
receive its email. If problems persist please contact
us
Use our easy
troubleshooting guide below.
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