Outlook email:   

In order to use outlook email to send and receive emails you must have your domain name working. Check your website first and see if its online. If it is not online this is probably the problem Click Here to find out why your website is not online.      

If your domain name is working then here is how to set up and use Outlook and Outlook express email works.

To access your email using outlook you must first create an email account. Simply login to your Cpanel and click the mail icon. You received a link to access your Cpanel control panel when you ordered hosting.  You may also visit http://yourdomain.com:2082   replacing yourdomain.com with your actual domain name.  Click the mail icon and you will see your options to add or remove email accounts.  Set the quota of your email account to decide how much web space you want to commit to it.  After creating the email account you will want to remember the new email address name and its password.   Close Cpanel and Open Outlook or Outlook express email client.

Once Outlook is open click tools at the top menu. Then select email accounts.  Select new email account and then you will be required to fill in the empty fields with your email addresses information.

pop address   mail.yourdomainname.com      (replace with your actual domain name)

smtp address mail.yourdomainname.com     (replace with your actual domain name)

username = your full email address      ex ...    me@mydomain.com

password = You chose your password when you added this email address in Cpanel

Make sure you select Properties on this new email address or More Settings and check the box that says "my server requires authentication"    If you do not select this box you will not be able to send email.

Do not select any other boxes or features. Follow the above steps and you should be working just fine.

 Email not sending: If your unable to receive email sent to your email account please check and make sure your domain name / website is online. If your Outlook email seems to have trouble sending email please test it on a couple of different email accounts. Many email providers now have anti spam measures in tact which can cause your email to bounce or end up in a spam box or trash box.  Also sometimes email can take minutes to arrive at destination address. Check to make sure your sending issue is real by doing multiple send tests. If problem persists please contact us using the form below.  Make sure you select Properties on this new email address or More Settings and check the box that says "my server requires authentication"    If you do not select this box you will not be able to send email.

 Email not receiving:  If your unable to receive email sent to your email account please check and make sure your domain name / website is online. Then check your spam box or trash box for the lost email. It may have been mistaken as spam. Also check your quota for your email account to make sure its not full. If your quota is full make your quota larger. A full email box will not receive its email.  If problems persist please contact us